Have you ever wondered whether you can bring your dog to any department store in London? The answer to the question is yes, there are some dog-friendly department stores around. We researched the pet policies of the most famous department stores, to share some insights with you about where you can and cannot take your dog when you go shopping. This handy guide is for you!
Departments stores allowing dogs
At Liberty London – the truly stunning department store that was opened in 1875 by Arthur Lasenby Liberty as “a London emporium laden with luxuries and fabrics from distant lands” as still is a landmark store -, you can find the best of fashion and luxury homeware and get lost among their signature fabrics.
Good news is that, if you have a small dog, you can take it with you on your visit. Although there is no written rule about the maximum size of a dog, we confirmed with the Customer Care that they don’t allow larger dogs for security reasons. A couple of weeks back we visited Liberty London with Ralph the Italian Greyhound an had a mini photo session for this post.
Liberty London | Regent Street W1B 5AH (main entrance located on Great Marlborough Street)
Monday-Saturday: 10-20 | Sunday: 11.30-18 (11.30-12 browsing only)
Only small dogs allowed
Another of the iconic departments stores of London, Selfridges – which Oxford Street’s store opened in 1909 -, has a dog-friendly policy. Though its pet rules are quite restrictive: dogs are allowed in the store only as long as they are held in a bag or carried at all times.
Selfridges | 400 Oxford St, Marylebone W1A 1AB
Monday-Saturday 9.30-21 | Sunday 11.30-18 (11.30 – 12.00 browsing only)
Dogs only if carried at all times
We had heard that Peter Jones’ store (which is part of the John Lewis’ group) in Sloane Square had recently (re)introduced a dog-friendly policy, but this was not confirmed by John Lewis’ Customer Care. Right after publishing this blog post, they confirmed,”Our Peter Jones shop has made a local decision to allow dogs in their shop, so far well this is well received and we’re continuing to monitor feedback. Our policy for the rest of the Partnership remains unchanged whereby dogs, other than assistance dogs are not permitted.”
Peter Jones | Sloane Square, Chelsea SW1 8EL
Monday-Saturday: 9.30-19 | Sunday: 12-18 (11.30-12 browsing only)
Dogs allowed (of any size)
Peter Jones is not the only department store with a full dog-friendly policy. After publishing this post, on 16 April we confirmed with Fenwick Bond Street’s Customer Care that dogs of any size are welcome at their store.
Fenwick | 63 New Bond Street, W1S 1RQ
Monday-Saturday: 9.30–20 | Sunday: 12–18pm
Dogs allowed (of any size)
Not dog-friendly department stores
Unfortunately in many other emporiums your dog will not be welcome. Major department stores Harrods, Fortnum & Mason and John Lewis apply a no dogs rule (unless they are guide dogs). Let’s have a closer look.
Rules are clearly stated on Harrods’ website, which reads “to ensure our customers’ safety, animals are not allowed in-store, with the exception of Assistance Dogs and Guide Dogs certified by an organisation that is a full member of Assistance Dogs International or International Guide Dog Federation.”
Fortnum & Mason
Fortum & Mason’s FAQs, on its website, indicate that pets other than guide dogs are not allowed in their stores.
On the contrary, no indication is given on John Lewis’ website, so we got in touch with their Customer Care Service earlier this month to confirm their dog policy. They replied that dogs are not allowed unless they are certified guide dogs.
Conclusion. In conclusion, if you have a large dog, your only chance seems to be Peter Jones. Of course, unless you want to try and take your pooch to Selfridges carrying him/her for the whole time (and probably booking a physiotherapy session for the day after), or disguise them as a human like those shots of Weimaraner dogs in human clothes by photographer William Wegman.
Would you like us to look into any other department stores’ policies, or there is any other you know about that you would like us to add? We’d love to hear from you!
More dog-friendly things in London
- 7 (original and unique) Things To Do in London with your Dog
- 3 Dog-Friendly Bookshops in London
- Dog Events Calendar: all the best upcoming dog/dog-friendly events
Watch out for more dog-friendly things to do on the blog and follow our Facebook page for some anticipations!
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